Maturity Models, Toolkits etc

Introduced our Information Management Steering Group to the JISC/LFHE Strategic ICT Toolkit today, & it went very well. Essentially, it’s another maturity model, tuned to HE & focusing on management awareness of the issues involved in the effective & efficient deployment of ICTs to support the achievement of strategic objectives. The idea is that you deploy self-analysis spreadsheets for individual managers to assess how the institution is doing across a range of strategically significant parameters, then aggregate the results to get an institution-wide score on where you sit between operational, strategic & transformational, & obtain valuable information on areas of strength & weakness to inform future activity. We’re funded to field test the toolkit & feedback on its usefulness or otherwise.

Interesting (cynical?) comment (not mine): this is JISC trying to get institutional managers to buy-in to their definition of what’s important to support future JISC initiatives. & yes, it’s true that if you don’t think the toolkit is measuring the right things or covering what’s important, then the results would be irrelevant. However I think it would be hard to argue that the areas covered aren’t the right ones: Strategic Leadership; ICT Services; Governance; Communications & Engagement; Enterprise Architecture; Shared Services. All the things that need to be in place to support the efficient, effective and flexible service delivery we need to thrive in the world we find ourselves in. But then I would say that – I was on the Advisory Board for the toolkit development project.

The Toolkit also has an individual level ‘savvy’ toolkit, to allow you to assess how mature you are as an individual in understanding the key areas that impact on the strategic use of ICTs, & even how much you use the stuff yourself…just a bit of fun, perhaps…

As maturity models go I think it’s got some mileage, not least in using it with your senior people to get them thinking about the right sort of stuff, in a kind of alternative, backdoor way that doesn’t involve lots of white papers, workshops & presentations.

Also well worth looking at the model developed by the University of Madison-Wisconsin, see
– all good stuff.


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s