One day conference run by janet brokerage at cctvenues in Smithfield London.
Paula Vickers/Middlesex University. Leading a Successful Move to the Cloud.
Interesting aside – all staff do hot-desking, including management. Hosted IBM data centre. Also offsite DR. 90% virtualised. Oracle production DBs not virtualised. Using Virgin to connect to DC & DR. Complex service contract.
- Uncertain Estates strategy, poor/shifting accommodation/low priority – good point, resonates!
- Don’t want staff patching & upgrading – but working on core business, focus on delivering benefits to staff & students informed by business knowledge & IT skills/understanding=being more sector strategic
- TCO – refer back to first point, poor accommodation=high costs
- Global 24×7 aspiration
- Value added from supplier – more spend with supplier, more potential
ITIL practice at the boundary of the service is key. Need to retain technical architect, service management, business analysis etc.
The Cloud is maturing & unstoppable! For users it’s the service, not the location or the provider that’s important. Internal focus moves to architecting solution, integration & service management.
Need to help the technical people let go & move on to other things…really need to do ITIL…be honest about institutional costs.
Bill Sturman/Oxford Brookes – Making the Cloud Pay For Itself
Consumer costs – connection; data; device.
Organisational cost – Janet ‘club membership’. Collective provision of the cloud – hardware & software, people, content.
Business benefits – investment not cost. Driven by customer expectations.
- Innovation. OBU want to be sector leading. Mobile, BYOD, self-service.
- Anytime/anyplace & green agenda
- Operational excellence – adopt best practice.
- Economic efficiency?
- My addition – inferred above – give keeping the lights on to someone else
Hosting: email, other google stuff. Moodle hosted by ULCC – definitely saves money. Web content management. Virtual desktops – trialling google chromebooks. Virtual data centre – under review. Mobile apps – PC availability. Running competition with students to design next apps. Doesn’t save money – as well as, alternative route into services.
Hidden – cost of reputational damage.
In summary: can’t definitively say will save money, key drivers are business benefits & the value of innovation.