UCISA Cloud Computing Review – 31/10/12 Nottingham #uccr

Usual random notes that may be of interest…see Programme for access to presentations.

Simon Marsden/Edinburgh: Introduction

What’s in/what is a cloud? Standard definition. Gartner view: high security, privacy or competitive advantage – otherwise outsourced or offsite. But myths abound:

  • Costs will be predictable – not to start with!
  • Costs will be lower – no!
  • More resilient – if you make it so
  • Disaster recovery – as above
  • Assured performance – or noisy neighbours?
  • Don’t know where data is? – probably do

User perspective: I get what I want; it just works.

CIO challenges: not too many – scale, exit strategy, data loss, how to charge, integration. & need to be seen as part of the solution, not an obstruction to be bypassed.

Things to look at: Coursera, learning platform for MOOCS; Office 365; Unidesk shared helpdesk; elastic cloud; trust; app store; reliability; green.

Agility: key issue. Running MOOCS with Coursera for over 100k students, quick deployment. Important to be there at the start, couldn’t have done it themselves.

Technology Enhanced Learning cloud – hybrid of supported through to non-supported, but provided within app store – flexible way of choosing tools.

Resilience – Site24x7, full scale monitoring.

So Cloud enables: swift innovation, reduced costs, greater choice for users. Not an option: can be difficult to understand, needs leadership.

Great start!

Richard Maccabee/ULCC: Delivering cloud services to the sector: ULCC’s experience of the range of options

Is it good use of public money for every HEI to have its own data centre? (or two…) – probably not, but is it public money anymore? All about services to paying customers, perhaps, perhaps sadly.

Approach: OS; shared services; vendor partnerships; evolutionary; hybrid: supplier, based in the community.

Service portfolio includes middleware & applications: ESB; Digitary (DARE!); Agresso Finance System, for about 10 institutions.

About 300 customers, across the sector & significant number of FE.

Issue: single data centre, in London – not good choice. So second site commissioned for 12/13, & looking at partner for Cloud IaaS. ULCC data centre will become point of presence for the Cloud. First bid submitted for provision of full IaaS for FE college.

MMU: very good student-focused VLE built around Moodle but including distributed services.

Drivers: mobile; BYOD/DIY; increased customer expectations; SOA ref Nexus ESB/DARE/Digitary, important for SaaS. Looking into Student Systems. <oh right, hosted then?>

Good that SOA – & to my mind hence EA – still seen as key component.

Ed Carter/Leeds: YHMAN – A Data Centre Without Walls!

Not Ed’s fault, but have a feeling I may have heard this before!

8 Universities collaborating in shared virtual data centres: enable economies of scale, balance asset utilisation, meet carbon reduction commitments, enable growth, enhance service standards, adhere to stringent security arrangements. Built on JANET/YHMAN network. Not that far away! & JANET6 increases potential reach/scalability. Storage for research, big data; HPC capability.

So essentially, promise of Cloud = ‘EaaS’: Everything as a Service. The Virtual University – the ‘University In A Box’?

Pleasantly surprised, if I’ve understood this right, by transition of technical/network staff into service support. Backed up by supplier support – HP.

It works!

Shan Rahulan/janet: Janet Brokerage

Set up to: promote cloud; reduce hurdles to adoption; create efficiencies. Like YHMAN, applying network approaches to data centres/services.

Usual drivers as previously referenced; also noted that adoption/governance is formative, & integrating clouds not straightforward. Customers are in the Cloud space, institutions/IT depts aren’t (entirely, yet).

Cost savings: not proven; current costs not understood, so savings hard to define. Hard to compare like with like.

Working with BUFDG, UCISA, JISC & UUK on modelling costs – which should be helpful!

Also looking at Amazon & Dropbox to establish a sector offer.

Olly Butters/Leicester: Building BRISSkit on the Eduserv Cloud

BRISSkit – Biomedical Research Infrastructure Software Service kit. Funded by UMF Cloud initiative to deliver in the Eduserv Cloud.

Good practical example of delivery of a service in the Cloud.

Cloud challenges – like ‘Hard to give up hardware – I can’t go and kick it’. Interesting thought – can you kick a cloud?

Working through governance issues/toolkits.

Mini Panel Session: Shan Rahulan; Ed Carter; Olly Butters: Matt Johnson/Eduserv

What are the barriers? People still want their servers on their site (‘Can you kick it?’ ref A Tribe Called Quest, perhaps). Again, internal services not fully costed/full costs not understood.

Simon Marsden: you need a burning platform – agree entirely. For Edinburgh, this is agility. Must be a real business/service driver because otherwise won’t want to meet the costs of change – cost saving not enough.


Stephen Booth/Coventry: A Managed Storage Service on a Hybrid Cloud

Can no longer do ‘just an IT project’ – I thought it was quite a while since you ever could? Business not IT initiative. Business drivers: cost reduction; flexibility; enhanced support; DR. Importance of supplier/partner relationship – joint customer/partner management of project & service delivery – partner will not let it fail: so have to make sure they have some skin in the game.

John Waters/University of West London: The North Face of Office 365

The University formerly known as TVU. 12 years on the HEFCE at-risk register. Rebranded as UWL April 2011. Bit of a mess of overlapping/inconsistent systems for student services.

Wanted to move to functional Cloud-based Student Portal & facilities, rich use, back end integration, SSO, IDM etc.

Approach: generated SMT buy-in through Microsoft-led activities at TVP. Project team. Focus groups. Piloting & proofs of concept. Got some help! (Fulcrum). 3 parallel work streams: infrastructure; IDM & data migration; portal design & back-end integration, Agile/Scrum, .net into O365 Sharepoint.

How does it work? Create accounts in Cloud (SIS = Capita Unit-e) along with authentication. FIM & ADFS. Systems Integration – .net to Sharepoint. Some use of Lync.

What’s in it? See presentation.

Content & administration issues ref content from Schools. Feedback from students – overlap with groups in Facebook. Systems integration: interestingly, no harder than doing on-site.

We did it (within 5 weeks) & students like it. Say no more. & next Phase 2 – mobile, Lync, staff email, SSO for VLE & SIS, distance learning, etc. Phase 3 – August 2013 – further data integration, social features, business portals.

Fulcrum Worldwide for site customisations & systems integration.

Useful day – & now, publish & be damned, & out of here to catch that slow train to Southport…

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s