Maximise the capability of your greatest resource – Gareth Cahill/BCS. What, a whole session about paperclips? What if I invest in my staff & they leave? or – what if I don't invest in my staff & they stay? Who's done the BCS thing? – St Andrews, Loughborough, University of the Arts. Merging SFIA with HERA/HAY. Good structure & stuff, bit dry, just needs doing – hell, why woudn't you want to understand your skills base & develop your staff?
Transforming leadership of your IT Service – from IT Director to CIO – Albert Ellis/Harvey Nash. The transformational CIO. Change ahead – well, it generally is. What is priority for CEO – save or make money. All CIOs – 62% make, 38% save; HE 47%/53%. CIOs feel 21% less important than did 5 years ago – is this necessarily a bad thing? Just realised I've seen this before…what attributes does CIO need? Vision high, blue sky thinker low; listening high/emotional intelligence low – contradiction? New normal? What? Skills to succeed: need to understand new business models, how technology can open up new channels with the customer; key point: make it easier for senior management to do their jobs; breakthrough thinking; simplify & articulate complex processes/technology & get things done in practice.